Residents are reporting that the lights came back on between 1:00 am and 1:30 am on 9/5/2012.

If your lights are NOT on, click on CONTACT US and submit your information.

Thank you.

Dear Neighbors,

As you know, the lights went out for about half of Walnut Bend at 7:00pm, about 90 minutes after they came on this evening. I immediately contacted Councilmember Palmer who said she would forward the information along. I also called and texted Entergy, as many of you did.

In addition, I sent a detailed email to CM Palmer and staff and Entergy officials asking of the lights would be back on tonight. I have not gotten a response yet. The email was also forwarded to Council Members Clarkson, Head and Hedge-Morrell (chair of the Utilities Committee). I’m also trying to check into individual concerns that some have asked about.

Please let me know if/when your power comes on again. Walnut Bend was mentioned more than any other neighborhood at today’s City Council meeting and we were assured by Entergy that our lights would be back on today. Having them go out again so quickly just compounds our frustrations.

If anyone has other contacts who may be able to help, let me know. We’ll keep trying to find out what’s going on.

Thanks, Yvonne

Yvonne Mitchell-Grubb, President

Walnut Bend Civic Association

Into day 4 of our restoration efforts, we have restored power to over 120,000 customers.  This represents roughly 75% of our customers who lost power.  The table below was developed to show the progress of restoration by various neighborhoods.  These number may not match exactly the total customer data in view outages, but its close.  It is a very good indication of our progress.

Our upcoming work on the lateral lines and individual customer issues will take more time but we are committed to get service to all of our customers.

Sincerely,

Gary Huntley

Entergy New Orleans, Inc.

Vice President Regulatory and Governmental Affairs

Office: 504-670-3680

Cell: 504-322-6781

Into day 4 of our restoration efforts, we have restored power to over 60% of our customers who lost power. More than 97,000 customers have had service restored since the peak of outages. The table below was developed to show where our crews are working today. Some feeders provide power to multiple districts.

We still estimate to have 70% of customers restored tomorrow and 90% Wednesday. As we get more feeders completed today and tomorrow, we will work on the lateral lines which feed the streets and individual customers that are still out. These are the most time consuming so the rate of progress will decrease. However, we will continue to work diligently and safely until all power has been restored.

Sincerely,

Gary Huntley

Entergy New Orleans, Inc.

Vice President Regulatory and Governmental Affairs